At Holistic Healing Center, we are committed to providing our valued customers with premium SOBO Massage Chairs and wellness products of exceptional quality. To ensure your complete satisfaction and peace of mind, we offer the following warranty coverage.
Standard Warranty
Duration
All SOBO Massage Chairs purchased from Holistic Healing Center are accompanied by a complimentary one-year comprehensive warranty, effective from the date of purchase.
Coverage
This warranty covers all mechanical, electrical, and upholstery components, protecting against defects in materials or workmanship under normal residential use and proper operating conditions.
Extended Warranty
Availability
For customers seeking additional peace of mind, extended warranty plans may be available at the time of purchase. Please contact our team for information regarding available warranty extension options.
Service Excellence
On-Site Assistance
Our dedicated service team strives to provide prompt on-site assistance wherever service is available, ensuring your concerns are addressed professionally and efficiently.
Genuine Parts
If repairs are required during the warranty period, we use only genuine SOBO replacement parts to maintain the quality, safety, and performance of your massage chair.
Warranty Exclusions
The warranty does not cover:
- Damage caused by misuse, negligence, or improper handling.
- Normal wear and tear.
- Physical or accidental damage.
- Damage caused by unauthorized repairs or modifications.
- Damage due to improper electrical supply, voltage fluctuations, fire, flood, or other natural disasters.
- Commercial or industrial use unless specifically covered.
Warranty Activation & Claims
Product Registration
To ensure a smooth warranty experience, we recommend keeping your purchase invoice and warranty card safely after purchase.
Claims Process
If you experience any issue covered under warranty, please contact our customer support team with your proof of purchase. Our team will inspect the product and provide repair or replacement services, as applicable under the warranty terms.
International Considerations
Warranty service is generally available within the original country of purchase. Products relocated outside India may be subject to additional transportation, customs, service, or inspection charges, depending on the location and applicable regulations.
Contact Us
For warranty assistance or service requests, please contact us:
Holistic Healing Center
Contact Person: Suraj Rohilla
📞 +91 74000 48011
📞 +91 99913 00919
📞 +91 99293 60600
📍 Address:
Mini Bypass Road, Near KADAM Hospital,
Bank Colony, Gali No. 2,
Bhiwani, Haryana – 127021